❓ Frequently Asked Questions ❓
Q: So... who is Norman? A: Norman is the original character from our very first party design—and the star of the show. He's curious, cool, and always up for an adventure.
Q: Are these real people or fictional characters? A: A little bit of both. Norman and the crew were inspired by real-life personalities and moments—but over time, they've become their own unique characters with stories, styles, and attitudes all their own.
Q: What kind of products do you offer? A: High-resolution digital art downloads featuring Norman and the crew. Perfect for printing, framing, phone cases, t-shirts, or any creative project you have in mind. We offer both Personal Use and Commercial Use licenses.
Q: Can I use these designs commercially? A: Yes! We offer Commercial Use licenses that allow you to use the artwork in your business projects, client work, or products for resale. Personal Use licenses are for personal projects only.
Q: Where did the name "Hi Norman" come from? A: People used to say, "Hey it's Norman" when they saw the design—and it stuck. Now it's our name, our greeting, and our vibe.
Q: Is Hi Norman just a digital art brand? A: Nope. It's a creative project, a nostalgic throwback, a personality parade—and most importantly, a way to make people smile.
Q: Do you offer any loyalty programs for frequent shoppers? A: Not yet—but we're getting there! Hi Norman is still growing, and loyalty perks are on our roadmap. In the meantime, you can enjoy 10% off your first order by signing up for our newsletter.
Q: How do I receive my digital files? A: Instantly! After purchase, you'll receive an immediate download link. Your high-resolution files will be ready to use right away.
Q: Who buys Hi Norman art? A: Everyone! From designers and small business owners to art lovers and gift-givers—our designs work for any creative vision you have in mind.
Q: What should I do if my download doesn't work? A: If you have any trouble accessing your files, we've got your back. Contact us immediately and we'll resend your download link. Visit our Refund Policy (linked at the bottom of the page) for more details.
Q: How many designs are available? A: We currently offer four signature designs:
- Teal Norman
- Purple Norman
- Yellow Norman
- Miss Veroniq (complete with purple hair)
More may be joining soon, so keep an eye out!
Q: Who is Norman? Do the other characters have names? A: Norman is the original! He and his friends started as part of a party design years ago and now they're icons. Meet Scotty G, Miss Veroniq, and Ricco in our full backstory—check out the About page for the whole story.
Q: What file formats do you provide? A: Each download includes high-resolution JPG and PDF files, perfect for printing or digital use. Need a different format? Reach out and we'll see what we can do!