❓ Frequently Asked Questions ❓

Q: So... who is Norman?
A: Norman is the original character from our very first party tee—and the star of the show. He’s curious, cool, and always up for an adventure.

Q: Are these real people or fictional characters?
A: A little bit of both. Norman and the crew were inspired by real-life personalities and moments—but over time, they've become their own unique characters with stories, styles, and attitudes all their own.

Q: What kind of products do you offer?
A: T-shirts, tote bags, phone cases, and more—each one featuring one (or more) of our beloved characters. We're always experimenting, so check back often for new releases.

Q: Can I customize an item with a specific character or color?
A: Not yet—but we’re working on ways to bring more personalization options your way. Stay tuned!

Q: Where did the name "Hi Norman" come from?
A: People used say, "Hey it's Norman" when they saw the shirt—and it stuck. Now it’s our name, our greeting, and our vibe.

Q: Is Hi Norman just a clothing brand?
A: Nope. It’s a creative project, a nostalgic throwback, a personality parade—and most importantly, a way to make people smile.

Q: Do you offer any loyalty programs for frequent shoppers?
A: Not yet—but we’re getting there! Hi Norman is still growing, and loyalty perks are on our roadmap. In the meantime, you can enjoy 10% off your first order by signing up for our newsletter.

Q: Where do your items ship?
A: We ship worldwide! Just select your country at checkout. Norman and friends are ready to travel wherever you are.

Q: Who buys Hi Norman products?
A: Everyone! Our products come in sizes for both kids and adults. Whether it’s a bold T-shirt, tote, or custom phone case—there’s something for everyone in the Norman's crew.

Q: What should I do if my product is damaged when it arrives?
A: If something arrives damaged, we’ve got your back. Visit our Refund Policy (linked at the bottom of the page) for instructions. We want you to love your purchase.

Q: How many designs are available?
A: We currently offer four signature designs:

  • Teal Norman

  • Purple Norman

  • Yellow Norman

  • Miss Veroniq (complete with purple hair)

More may be joining soon, so keep an eye out!

Q: Who is Norman? Do the other characters have names?
A: Norman is the original! He and his friends started as part of a party T-shirt years ago and now they’re icons. Meet Scotty G, Miss Veroniq, and Ricco in our full backstory—check out the About page for the whole story.

Q: How long does it take to receive my order?
A: Shipping times vary based on your location and carrier. For estimated delivery and shipping info, please visit our Shipping Policy (linked in the footer).